Privacy policy
Last Updated: May 25, 2025
Greaterthan ("we," "us," or "our") is committed to protecting your privacy and providing transparency about how we use your personal data and cookies. This Privacy and Cookie Policy outlines our practices for data collection, usage, and cookie management when you visit our website, www.greaterthanstudio.com ("the Website"). By using our Website, you consent to the practices described below.
Consent
By using our Website, you consent to the collection, use, and processing of your personal information as described in this Privacy and Cookie Policy.
Data We Collect
We collect data in the following ways:
Contact Forms: When you voluntarily provide personal information through forms on our Website, you consent to our use of this data to respond to your inquiries or provide services.
Website Analytics & Tracking: We use Google Analytics and Google Search Console to analyze website traffic, monitor user interactions, and improve our services. These tools help us understand visitor behaviour without collecting personally identifiable information. By using our website, you consent to this data collection.
Withdrawing Your Consent
You have the right to withdraw your consent at any time. You can do this by:
- Adjusting your cookie preferences in your browser settings
- Contacting us at hello@greaterthanstudio.com to request the deletion of your personal information or to opt out of further communication
Please note that withdrawing consent may impact your ability to access certain features of our Website or services.
Your Rights
You have the following rights regarding your personal data:
- You may submit a request for access to the data we process about you
- You may request an overview, in a commonly used format, of the data we process about you
- You may request correction or deletion of the data if it is incorrect or no longer relevant. Where appropriate, the amended information shall be transmitted to third parties having access to the information in question
- You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. You will be informed of the implications of such withdrawal
- You have the right to address a challenge concerning non-compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) to our organization and, if the issue is not resolved, to the Office of the Privacy Commissioner of Canada
- We shall provide access to personal information in an alternative format to an individual with a sensory disability who has a right of access under PIPEDA and who requests it, if a version already exists in that format or its conversion is reasonable and necessary
PIPEDA Compliance
Greaterthan is a Canadian business and complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to handling your personal information responsibly and in accordance with Canadian privacy law.
Information We Collect
We collect personal information from users who submit a contact form on our Website. This includes the user's name, email address, and any other information provided voluntarily.
We collect non-personally identifiable information through Google Analytics and Google Search Console. This includes page views, traffic sources, time spent on pages, search queries, and general geographic locations.
Purpose of Collecting Information
We collect personal information from our contact form to respond to users' inquiries and requests, provide information about our services, and communicate with users as necessary.
We collect non-personally identifiable information through Google Analytics and Google Search Console to better understand how visitors interact with our website, monitor performance, optimize content, and enhance the user experience.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Website Hosting: Our website is built and hosted on Webflow. Data submitted through our Website may be processed on Webflow's servers located in the United States. Webflow maintains its own privacy practices, which you can review at webflow.com/legal/privacy.
Client Project Management: Client project data, communications, and files are managed through Kitchen.co, our client portal platform. Information shared within Kitchen.co is subject to Kitchen's privacy practices, which you can review at kitchen.co/legal/privacy-policy.
We may also disclose personal information if required to do so by law or in response to a valid request by public authorities (e.g. a court or government agency).
Use of Cookies and Tracking Technologies
Our Website uses necessary cookies and analytics cookies to analyze user activity, optimize the user experience, and improve our services. By continuing to use our Website, you consent to the use of these cookies. You can manage your cookie preferences through your browser settings at any time.
Access, Modification, or Deletion of Personal Information
Users may request access to, correction of, or deletion of their personal information by contacting us at hello@greaterthanstudio.com. We will make reasonable efforts to accommodate these requests, subject to applicable legal obligations.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Contact form submissions are retained for up to 24 months. If you wish to request the deletion of your information before that time, please contact us at hello@greaterthanstudio.com.
Security of Personal Information
We take the security of your personal information seriously. While no data transmission over the Internet can be guaranteed to be fully secure, we have implemented appropriate physical, electronic, and managerial procedures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption, password protection, and two-factor authentication where applicable.
International Data Transfers
Our servers are located in Canada. Data submitted through our Website may be transferred to and processed on Webflow's servers located in the United States. Where personal data is transferred across borders, we ensure it is done in compliance with applicable data protection laws and with appropriate safeguards in place.
Age Restrictions
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take immediate steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on our Website and revise the "Last Updated" date at the top of this page. If we make significant changes, we may notify you through the contact information you have provided or by posting a prominent notice on our Website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: hello@greaterthanstudio.com
Website: www.greaterthanstudio.com
Address: A-3385 Mill St., Cumberland, BC V0R 1S0 Canada
Cookie Policy
This Cookie Policy explains how Greaterthan ("we," "us," or "our") uses cookies and similar tracking technologies on our website, www.greaterthanstudio.com (the "Website"). By using our Website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to site owners about how users interact with the site.
Types of Cookies We Use
We use the following types of cookies on our Website:
Necessary Cookies: These cookies are essential for the basic operation of our website. Without them, the website cannot function properly.
Analytics Cookies: These cookies help us understand how visitors interact with our site. We use Google Analytics to collect anonymous data about site usage including page views, traffic sources, and time spent on pages.
How We Use Cookies
We use cookies for the following purposes:
- To improve the performance and functionality of our Website
- To analyze and measure website traffic using Google Analytics and Google Search Console
- To ensure the security and integrity of our Website
Managing Cookies
You have control over the cookies stored on your device. Most web browsers allow you to manage cookie settings, including blocking, deleting, or receiving notifications about cookies. Keep in mind that adjusting these settings may affect your browsing experience and limit certain website features. For guidance on managing cookies, refer to your browser's support resources.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time. When we do, we will post the updated version on our Website and revise the "Last Updated" date at the top of this page.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at hello@greaterthanstudio.com.